Submit your business name, location, and links. We confirm on WhatsApp and share a Loom video + scorecard within 48 hours.
Who is this for?
Owner‑run restaurants, pharmacies and small retail in Dubai & GCC.
What will I get?
A 3–5 min Loom walkthrough and a scorecard PDF with prioritized fixes and an optional go‑live plan.
How fast can we start?
Right after the audit—typical go‑live for Setup is 10–14 days once we have assets and access invites.
Do you work remotely?
Yes. We coordinate on WhatsApp and email; assets via shared drive links.
Setup
What’s included in Setup?
Google, Apple, Bing, Facebook Page, Tripadvisor (as relevant), Website Lite, WhatsApp path, tracking (GA4/UTMs), review basics and a Loom handover.
What access do you need?
Owner email invites to claim/verify listings and a WordPress login if we build Website Lite. No shared passwords.
Do you need photos?
Yes—10–15 photos and a menu PDF (if applicable). We’ll guide simple shots if you don’t have any.
How fast can we start?
Yes. Website Lite is optional; we can link your current site and still set up tracking and WhatsApp path.
Do you work remotely?
We prep everything and guide you through the verification steps for each platform.
Maintain
What do you post each week?
One asset (Google Post, Instagram, and TikTok cross‑posted). Focused on specials, hours, FAQs and simple offers.
Do you reply to reviews?
Yes—up to 30 replies per month with an agreed tone and escalation rules.
Can I pause?
Yes—month‑to‑month. Just message us before the next billing date.
Is ad spend included?
No—Maintain covers organic posting. You can add simple boosts as an add‑on.
Grow
What’s included?
Daily content (IG/TikTok/GBP), simple ads/boosts, influencer outreach, delivery‑app promos, replies (≤ 60/mo), and a monthly scorecard.
Do you pay influencers?
We do outreach/coordination; any fees/comps are approved by you and paid directly.
What aren’t you doing in Grow?
We don’t run complex funnels or large paid influencer contracts within Grow—those are custom projects.
How much ad budget do we need?
Starter suggestion is $5–$15/day per micro‑campaign. You control spend in the platform.
Pricing & Billing
What currency?
USD, paid via your local method; your bank handles conversion.
Any long‑term contract?
No—month‑to‑month. Cancel anytime before the next billing date.
Refunds?
For retainers, we don’t refund prior months’ work, but you can pause/cancel before the next cycle. Setup is a one‑time project.
Is ad spend included?
No—ad spend and influencer comps are paid directly by you to those platforms/creators.
Access & Privacy
How do you access my listings?
We request owner‑level invites to manage Google/Apple/Bing; we never ask for your passwords.
Is my data private?
Yes. We only use your info to deliver your audit and service. We respect platform policies; no fake reviews or manipulative tactics.
Where do we communicate?
WhatsApp for day‑to‑day, email for longer items; shared folders for assets.
What about holidays?
We’ll set expectations for regional holidays in advance and adjust posting as needed.
Tech / Website
What stack do you use?
WordPress + Elementor Pro, Airlift caching, Yoast SEO. Tracking with GA4 + UTMs.
Do you host the site?
You host (e.g., Hostinger). We’ll optimize the theme, caching and images for speed.
Will you add schema?
Yes—basic local business schema and FAQPage where relevant.
Can you integrate ordering?
We link to your existing ordering solution or delivery‑app storefronts; full e‑commerce is out of scope.
Delivery Apps
Which platforms?
Talabat, Deliveroo, Careem—plus Tripadvisor hygiene for tourist areas.
What can you influence?
Promo concepts, creative, copy, calendar and coordination; platform algorithms and rankings are outside our control.
Can you track orders?
Where reporting is available, we’ll include clicks/orders in the monthly scorecard.
Do you create promo images?
Yes—artwork and copy for promos are included in Grow; add‑on for Maintain.
Results
When will I see results?
Often within 2–4 weeks for reach and actions; compounding improvements over 6–8 weeks.
Do you guarantee results?
No. We focus on high‑leverage, measurable actions based on your category and area.
What accelerates results?
Fast approvals, good photos, and consistent opening hours. For Grow: daily clips from staff help a lot.
Multi‑location?
Yes—discounted per‑location pricing; WhatsApp us for a quick quote.
Support
How fast do you reply?
WhatsApp within business hours (Dubai time). We’ll share a typical window when you start.Often within 2–4 weeks for reach and actions; compounding improvements over 6–8 weeks.
How do we share files?
Drive/Dropbox links on WhatsApp or email. We’ll provide a folder structure.
Who will we talk to?
You’ll have a single point of contact (no hand‑offs).
What if I still have questions?
Message us on WhatsApp or start a Free Audit—we’ll tailor answers for your case.
Definitions
NAP = Name, Address, Phone. GBP = Google Business Profile. UTM = tracking tags added to links. Website Lite = a fast, single‑purpose site with tap‑to‑call, WhatsApp, maps, hours and FAQs.
What we don’t do
Fake reviews, manipulative tactics, medical claims, complex funnels or enterprise CRM. We keep things simple and within platform policies.
